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You might need to cancel all active downloads, empty the cache for the Games for Windows Marketplace software, and then redownload the game or demo that could not be installed. Here’s how:

1. Close all browser windows and programs that are currently connecting to the Internet except the Games for Windows Marketplace software.
2. In the Games for Windows Marketplace software, click Downloads. Cancel all pending downloads, and then exit the program. If the download that you are having problems with is listed as installed, remove it.
3. Empty the Games for Windows Marketplace software download cache. To do this, follow these steps:
   1. Do one of the following things:
      • In Windows 8, open the Start screen, and then type Run.
      • In Windows Vista or Windows 7, click Start, and then click Run.

        Note If you do not see the Run command, click Start, type Run in the Search box, and then click Run in the search results.

      • In Windows XP, click Start, and then click Run.
   2. Do one of the following things:
      • In Windows Vista or Windows 7, type %localappdata%MicrosoftGFWLiveDownloads in the Run box, and then click OK.
      • In Windows XP, type %USERPROFILE%local settingsapplication data in the Open box, and then click OK.
   3. When the Downloads folder opens, delete all the files from the folder.
   4. Close all windows.
4. Restart the computer.
5. Open the Games for Windows Marketplace software, and then try to download and install the game or demo again.

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Download Refresh Marketplace App

Tap the Refresh Marketplace App icon or name to go to the app details page and then tap Install to download and install the app. The Refresh Marketplace App will be installed within the Games Hub on your phone, opening the Games Hub in the process. Find and tap the Refresh Marketplace App in the Games Hub, then follow the on-screen instructions to complete reconfiguring your phone to access the updated online Marketplace infrastructure. Re-open the Marketplace Hub. Windows Marketplace for Mobile is the application storefront for Windows Mobile phones. Discover apps that unlock the power of your Windows phone. Download instantly to your phone Available.